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Privacy policy

YOUR PRIVACY

We have absolute respect for the privacy of your information. Squareglu is a controller of data, as such we store data through various processing tools.

Information we may collect from you

On our Website and via Email we may collect and process the following data about you:

  • Information that you provide by filling in forms on our Website. This may include information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services;
  • Information that we ask you to provide to us when you report a problem with our Website;
  • Information that you provide if we ask you to complete surveys that we use for research purposes, although you do not have to complete these surveys if you do not want to;
  • Transaction data, including details of transactions you carry out through our Website or processing partners.
  • Financial data, including payment card details should you provide them for payment of good or services we provide;
  • Technical data, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;
  • Usage data, including information about how you use a website, products and services;
  • Identity data, including name, job title and company. We DO NOT use any personal documentation.
  • Contact data,including email address (billing address, telephone numbers?);
  • Marketing data, including marketing preferences indicated by you when registering to use our Website; and
  • Demographic data,such as postcode, preferences and interests.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

What we do with the information we gather

In all circumstances the Personal Data we hold about you will be adequate, relevant and not excessive. Details of your legal rights in relation to your Personal Data can be found on the Information Commissioner’s website www.ico.org.uk.

We will only process your Personal Data, in accordance with applicable law, for the following purposes:

Purpose/Activity Type of Data Lawful basis for processing including basis of legitimate interest Processing party
To provide services pursuant to our contract with you, including in order to process transactions and prevent fraudulent transactions. 1.Contact
2.Transaction
Performance of a contact with you. Google
Squarespace
Youtube
Mailchimp
HubSpot
Knack
Cloudflare
To manage our relationship with you, including notifying you about changes to our terms, privacy policy or service, or asking you to take part in surveys. 1.Contact
2.Marketing
Performance of a contract with you.
Necessary to comply with a legal obligation.
Necessary for our legitimate interests (to keep our records updated and understand how customers use our products/services).
Google Analytics
Squarespace
To administer and protect our business and this website, including internal record keeping. 1.Contact
2.Technical
3.Usage
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud).
Necessary to comply with a legal obligation
Google Analytics
Squarespace
To improve our website, products/services, marketing, customer relationships and experiences 1.Technical
2.Usage
Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). Google Analytics
Squarespace
To contact you for marketing purposes, including making suggestions to you about goods or services that may be of interest to you and providing details of new products, special offers or other information which we think you may find interesting 1.Contact
2.Technical
3.Demographic
4.Marketing
Necessary for our legitimate interests (to develop our products/services and grow our business) Google
Squarespace
Mailchimp
Knack
Hubspot
Understanding how and when you are interacting with our Website, Emails and digital marketing collateral. 1.Technical
2.Usage
3.Contact
Necessary for our legitimate interests (to understand how customers use our products/services, to develop them, grow our business and inform our marketing strategy) Google Analytics
Squarespace

DATA PROCESSORS

We only use trusted processors that comply with GDPR requirements. Our current list of processors as of April 01 2018 is

  • Google
  • Squarespace
  • HubSpot
  • Knack
  • Stripe
  • PayPal
  • Mailchimp
  • Cloudflare

DATA CONTROLLER

For the purpose of the General Data Protection Regulation ((EU) 2016/279)(“GDPR”) and all other related data protection legislation, the data controller is Squareglu Ltd of 26 Grosvenor Street, London W1K 4QW.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues www.ico.org.uk We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

COOKIES

We use cookies on our website. By using our website you agree to this Policy and you consent to our use of cookies in accordance with the terms of this Policy.

ABOUT COOKIES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.

COOKIES ON THIS WEBSITE

We use both Session Cookies and Persistent Cookies on this website. We use a cookie to recognise your computer when you visit our website, in order to populate the login box and record whether you are logged in or not. We only do this if you have explicitly registered with us. We also use a cookie to tell us that you have agreed to this Cookies Policy, if you have chosen to do so. A cookie in no way gives us access to your computer or any information about you, however we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Note that doing this may prevent you from taking full advantage of our website.

GOOGLE ANALYTICS

We also use cookies to help us improve the website's usability and for marketing purposes. We may also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. For this purpose we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at www.google.com/privacypolicy. If you would like to opt out of being tracked by Google Analytics across all websites please visit Opt-out Browser Add-on. If you have any questions about privacy or our use of cookies please contact us on +44 (0)203 286 8740